It Takes Years to Care, but Two Seconds to Be Polite
Premium Matcha Maiko Cafe One random night at the Premium Matcha Maiko Cafe, I was on the register taking orders, when that infamous tip request flashes on the customers screen. It's not a spoken rule or anything, but I'm sure that stereotype of food workers subtly turning away from the customers gaze when the tip screen appears doesn't sound like a foreign experience. I find myself unconsciously doing it; whether it's my eyes turning to the right to see if more customers walk through the door or if it's my eyes turning to the left to see if my fellow employees are doing okay in this evening rush. People never mention the tip screen. It just becomes a small two second timeout where everyone has to make a sudden awkward decision. Do I tip them or no? Being on the receiving end, my instinct is to turn away because I know this decision is held entirely by this customer and that I shouldn't do anything to interfere with this ritual. ...